Auto Attendant Menus
Press 1 for Sales, 2 for Service
Custom greetings and menu options that send callers to the right person, ring group, department or voicemail, so nobody has to transfer calls by hand.
Explore Business VoIP
FlowPBX Auto Attendant · AI Receptionist
Auto Attendant
& Virtual Receptionist
for Florida Businesses
Every call answered. Every caller routed.
An auto attendant answers your business line with a professional greeting and sends each caller to the right person, department or voicemail. With FLTECHS and the FlowPBX cloud phone system, you get custom menus, business-hours and holiday routing, English and Spanish greetings, and an AI receptionist option that answers and routes calls when your team is busy.
- AI
Receptionist - After-Hours
Routing - EN / ES
Greetings - Keep Your
Number
How It Works
An Auto Attendant That
Sounds Like Your Business.
You decide what callers hear and where calls go. We help you write the greetings, build the menu with you and adjust it whenever your hours, staff or seasons change. Callers get fast answers, and your team gets fewer interruptions.
Get a Free Call Flow Review
AI Receptionist
A Virtual Receptionist for Busy Hours
The FlowPBX AI receptionist answers calls and routes them to the right place when your front desk is busy or away, so callers are not left ringing.
Ask About the AI Receptionist
Call Flows to Any Device
After-Hours Calls to Your Cell
Separate business-hours, after-hours and holiday greetings, with calls forwarded to cell phones or the mobile app so owners and on-call staff can answer from anywhere.
Business Phone Systems in Naples
Why Businesses Choose FLTECHS
Answered right.
Routed right.
Supported locally.
8m 41s
Average Response Time
99.98%
Uptime Across Systems
24/7
Endpoint Monitoring
100%
Florida Focused
Areas We Serve
Set Up Locally
Across South Florida.
We build and support auto attendants for businesses in Naples, Fort Myers and Miami-Dade. Setup is remote first, and our team visits on-site when you are also installing desk phones.
Contact Our TeamWhere We Set Up Call Flows
Naples & Collier County
Local office and on-site installs
Fort Myers & Lee County
Cape Coral, Estero and Bonita Springs
Miami-Dade
Bilingual remote and on-site support
Our Office (Naples)
5270 Golden Gate Pkwy, Naples, FL 34116Remote first.
On-site when needed.
Who Uses an Auto Attendant
An Answering Service Option
for Small Businesses.
Whether you get ten calls a day or a hundred, an auto attendant and AI receptionist help a small team sound organized. Here is how different businesses put them to work.
Medical & Dental Phone Systems
Restaurants
Hours, location and reservation options answered automatically in English or Spanish, so staff can focus on guests during the rush.
Hours MessageReservationsEN / ES
Professional Offices
Callers reach the right attorney, accountant or agent by menu option, with voicemail-to-email when they are in meetings.
Direct RoutingMobile AppsVoicemail-to-Email
Medical & Dental
Separate options for appointments, billing and urgent needs, after-hours messages, and a HIPAA-ready system with a signed BAA.
Signed BAAAppointmentsAfter-Hours
Retail & Service Businesses
Route sales, service and each store location from one number, and forward calls to technicians’ cell phones in the field.
Multi-LocationCall ForwardingMobile
Client Reviews
Florida Businesses Trust FLTECHS.
Rated 5.0 stars on Google. Here’s what clients say about our phone and internet installs and everyday support.
We had an excellent experience with FLTECHS! Their team set up our phone and internet systems at our restaurant and the entire process was smooth, fast, and professional. They were on time, extremely knowledgeable, and made sure everything was working perfectly before they left. The service has been reliable and the connection is strong — exactly what we needed for a busy restaurant environment. Highly recommend them for any business looking for dependable communication and internet solutions!
Arianna Carberry
Oise Restaurant
FLTECHS is the warm, caring attentive company we all need. You can trust them!!! Highly recommended.
Amaya Cazola
Bravo Supermarket
Auto Attendant FAQ
Auto Attendant & Virtual Receptionist Questions
Quick answers about auto attendants, AI receptionists and answering options. Still have questions? Call 239-986-8647.
What is an auto attendant?
An auto attendant is an automated greeting that answers your business line and gives callers menu options, such as pressing 1 for sales or 2 for service. It routes each call to the right person, group or voicemail without a live operator.
How is an AI receptionist different from an auto attendant?
A traditional auto attendant plays a greeting and fixed menu options. The FlowPBX AI receptionist is an added option that answers calls and routes them, which helps when your front desk is busy or away. In a free consult we show you how each works and which fits your call volume.
Can the greeting be in English and Spanish?
Yes. We can set up a bilingual greeting that lets callers choose English or Spanish, or separate menus for each language. Our team also supports you in both languages.
Can calls ring my cell phone after hours?
Yes. Call flows follow your business hours, so after-hours and holiday calls go to a message, voicemail, an on-call cell phone or the mobile app, based on the rules you choose.
Can this replace a live answering service?
For many small businesses, an auto attendant and AI receptionist handle routine calls like hours, directions and routing, so staff only take the calls that need a person. If you rely on a live answering service for message taking, we review your call patterns and recommend what makes sense.
Do I need to switch phone systems to get it?
The auto attendant and AI receptionist are part of the FlowPBX cloud phone system. You keep your existing numbers by porting them to FlowPBX, and we handle the setup and greetings for you.